Free
$0/month
For trying ChattyBox on a small site
- 1 site
- 10 pages included
- 100 messages/mo
- Weekly scrape refresh
- Source citations
- Custom styling
Pricing Plans
Plans for your website
Start Free or choose a paid plan from $19 per month. Upgrade as your website grows.
Starter
$19/month
For small websites and blogs
- 3 sites
- 150 pages included
- 1,000 messages/mo
- Source citations
- Custom styling
- Daily scrape refresh
Pro
Best value$49/month
For growing businesses
- 10 sites
- 5,000 pages included
- 10,000 messages/mo
- Optional PAYG for messages, pages, and sites
- Source citations
- Custom styling
- Daily scrape refresh
- Analytics dashboard
- Content gap detection
Business
$199/month
For high-traffic sites
- 25 sites
- 25,000 pages included
- 50,000 messages/mo
- Optional PAYG for messages, pages, and sites
- Source citations
- Custom styling
- Daily scrape refresh
- Analytics dashboard
- Content gap detection
- Priority support
No credit card required for Free. Included pages are pooled across projects you own.
Optional overages
Keep growing without jumping plans
Pro and Business teams can opt into pay-as-you-go for extra messages, pages, and sites with separate spending limits. Overages are off by default. Free and Starter do not offer PAYG.
$5 per 1,000 extra messages
$10 per 1,000 extra pages per month
$10 per extra active site per month
Choosing a plan
Plan around the sites you run
Running chatbots for client sites? See how agencies use ChattyBox to plan separate client projects, per-client styling, and pooled account limits.
Supporting documentation? Start with the AI chatbot for documentation guide to map page counts, source citations, and refresh needs to the right ChattyBox plan.
Compare All Features
Swipe to compare
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Limits | ||||
| Sites | 1 | 3 | 10 | 25 |
| Pages included | 10 | 150 | 5,000 | 25,000 |
| Messages per month | 100 | 1,000 | 10,000 | 50,000 |
| Monthly page refresh budget | 500 | 5,000 | 100,000 | 250,000 |
| Optional PAYG overages | No | No | Yes | Yes |
| Core Features | ||||
| AI-powered responses | Included | Included | Included | Included |
| Website scraping | Included | Included | Included | Included |
| Scrape refresh | Weekly scrape refresh | Daily scrape refresh | Daily scrape refresh | Daily scrape refresh |
| Source citations | Included | Included | Included | Included |
| Embeddable widget | Included | Included | Included | Included |
| 14 widget UI languages | Included | Included | Included | Included |
| Customization | ||||
| Custom styling | Included | Included | Included | Included |
| Remove ChattyBox branding | Not included | Included | Included | Included |
| Advanced Features | ||||
| Analytics dashboard | Not included | Not included | Included | Included |
| Content gap detection | Not included | Not included | Included | Included |
| Priority support | Not included | Not included | Not included | Included |
| Price | $0/month Choose Free | $19/month Start Starter | $49/month Start Pro | $199/month Start Business |
Frequently Asked Questions
What is included in Free?
Free includes one site, up to 10 pages, and 100 messages per month. No credit card is required.
What if my site has more than 10 pages?
Choose Starter from $19 per month and upgrade self-service as your content or traffic grows. Qualified organizations can also request a manual evaluation, but availability, scope, and duration are not guaranteed.
Which plan fits a small software startup?
Free includes one site, 10 pages, and 100 messages per month. Starter is $19/mo for 3 sites, 150 pages included, and 1,000 messages per month. Choose based on the size of your public content and expected usage.
How does pricing work for a support team with fewer than 50 agents?
ChattyBox is not priced per support-agent seat. Public plans are based on sites, indexed pages, and monthly chatbot messages. It provides self-service answers from public content and does not replace help-desk routing, private account access, or human-agent workflows.
Can I change plans later?
You can manage your plan in account settings. Contact support if you have questions about billing or when a change takes effect.
What happens if I exceed my message limit?
Free and Starter stop accepting new chatbot messages at their monthly message limits until the next cycle or an upgrade. Pro and Business are also capped by default; optional pay-as-you-go allows extra usage up to your configured overage limits.
How does pay-as-you-go work?
PAYG is available on Pro and Business and is off by default. Set separate overage spending limits for messages, pages, and sites, or explicitly choose no limit. Rates are $5 per 1,000 extra messages, $10 per 1,000 extra pages per month, and $10 per extra active site per month.
Do you offer refunds?
Refunds are provided at our discretion under the Terms of Service. Contact support to discuss your request.
Can I use ChattyBox on multiple domains?
Yes, you can create multiple projects, each with its own domain and settings. Active projects count toward the owning account's site allowance, and included pages are one allowance shared across that owner's projects. Message and refresh budgets remain separate.
Does the refresh cadence mean unlimited re-indexing?
No. Free allows weekly refreshes and paid plans allow daily refreshes, subject to the monthly page refresh budget. New or changed pages and rebuild work consume that budget; unchanged pages do not consume it during a normal re-scrape. Automatic refresh must be enabled in your source settings.